Awards & Certifications

20 Years of Salesforce, 15 years of West Coast Consulting Group!

It’s been a lot of fun to follow the media coverage of Salesforce, describing the incredible achievements of Marc Benioff and Parker Harris and the entire team over the past twenty years.  One of our favorite photos was in the San Francisco Chronicle of Mark and Parker outside of Mama’s Cafe in North Beach.  One of the West Coast Consulting Group team’s favorite spots is just across the street at the Liguria Bakery, where we try to show up early to get our focaccia before they sell out!  It’s interesting to think about how all three of these things – Mama’s, Liguria Bakery and Salesforce – are San Francisco institutions, and on the 20th anniversary of Salesforce we thought about what this particular institution, that today reaches all parts of the globe, means to us.

2004: What a Year!
West Coast Consulting Group started in 2004, a bunch of enterprise software and business process optimization specialists from large tech firms and systems integrators coming together to bring our expertise to Silicon Valley companies.  Our mission was to codify their processes in software.  And one day we were standing outside of our SoMa offices and a taxi drove by with an ad with that now-iconic cloud logo and the tagline “No Software.”  What was this?!  We immediately investigated, had our first meeting with the Salesforce team and from that point, there was no looking back.

Our team was one of the first teams trained, certified and gainfully employed to deliver Salesforce implementations back in the day when the Salesforce platform was essentially only what SalesCloud is today.  We were among the first 500 to be certified, and we have a plaque to prove it! (more…)

Making 2019 Significant for Your Business

Salesforce’s annual Dreamforce event took our home city of San Francisco by storm a couple of months ago, and we continue to be awed by the size and the energy of this global community. The attendee numbers held constant at 2107 levels with 170,000 participants, and the West Coast Consulting Group team was thrilled that the number of advisory sessions and visits to our booth in the Expo was up by 25% and that means people are wanting to do more with Salesforce.  Thanks to everyone who stopped by!

We’ve had a couple of months to make sense of the overwhelming amount of information we learned at Dreamforce, and the takeaways have solidified in the West Coast Consulting Group team’s mind. As we approach the holiday season, our company and yours are in the midst of planning for 2019, and it’s the perfect time for us to unify these two milestones: what’s new, exciting and will deliver value to your business with what you should be thinking about doing next year. (more…)

November 25th, 2018|Categories: Awards & Certifications, Salesforce|

20 Most Promising CRM Solution Providers

Here at West Coast Consulting Group we are excited that CIO Review magazine names us as one of the “20 Most Promising CRM Solution Providers 2017”.

Having been selected by a panel of CEOs, CIOs and Venture Capitalists, we are proud to be included, together with companies such as Salesforce, Pegasystems, and Zendesk. This is a reflection of our outstanding clients and the successful engagements we have delivered over the past 15 years.

Read the full article on CIO Review.

#CIOReview #Salesforce #Digital Transformation #SalesforceImplementation

 

 

YesVideo Wins Service Surfboard Award

San Francisco, Calif. — October 16, 2014 — West Coast Consulting Group, the San Francisco based Cloud consulting firm announced today that its customer YesVideo, has won the Anytime, Anywhere Service Surfboard Award at Dreamforce 14. The Surfboard Awards recognize key salesforce.com customers for their commitment to service, innovation and success through use of the Service Cloud or Desk.com. Other award winners included Coca Cola, Walgreens and The Home Depot.

yesvideo-award (more…)

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