West Coast Consulting leverages its in-depth business experience and technical knowledge to align your business processes with your implementation. We also help program manage your deployments to meet your goals and transform your processes.
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“Our Salesforce account rep recommended West Coast Consulting, a firm several of his customers had worked with. They spent several hours understanding our objectives, legacy systems and work to that point. Then they crafted a lean estimate to get us up and running. To ensure a successful launch, they customized some forms and flows, enabled features none of the previous consultants had even informed us about and provided excellent training and documentation.”
“Being a small company, we needed a powerhouse team to help with our Salesforce integration. West Coast Consulting came onsite for two days and helped us clean up all our work flows and reporting. This was quite the task since we wanted to clean up the flow between Salesforce and Eloqua and our reporting with Omniture. We were extremely pleased with all that this team accomplished in two days.”
“West Coast Consulting was instrumental in our platform redesign. They provided valuable insight throughout the project and were strategic partners as well as developers. The new Sales and Service Cloud deployment has greatly increased our ability to accurately forecast sales volume and in turn has increased the effectiveness of business planning activities across the entire organization. We enjoyed working with the team and would highly recommend their services!”
“West Coast Consulting Group provided an excellent service and went above and beyond to implement our Marketing Cloud Ad Studio. Our Marketing Cloud instance was missing some elements to make Ad Studio work so Benefsha spent extra time working with Salesforce to make sure we were on the right path. I feel very prepared to work in Ad Studio on my own now. I would highly recommend West Coast Consulting and looking forward to working with them again in the future.”
“West Coast Consulting Group did an excellent job at digitally transforming our processes and designing our Salesforce using Service Cloud and Marketing Cloud to manage our City of San Francisco constituents and their inquiries. A special thanks to West Coast Consulting Group for making this happen in a timely manner.”
We help clients in key industries with salesforce consulting
Whether in software, manufacturing, or consumer goods, companies in the high tech industry are particularly affected by changes in the current economic climate. Our consultants provide years of expertise, industry best practices, and innovative approaches to help you launch new products offerings, provide outstanding service, and implement solutions to enhance your competitiveness.
Healthcare organizations, from providers to payers, are being challenged with reducing expenses while improving service quality and collaborating with a number of regulatory bodies. Your organization is under pressure to provide easy access to your information, while implementing stricter compliance and governance processes. Our consultants have the experience to help you succeed in these challenging areas.
Nonprofit and public sector organizations of all categories are increasingly challenged to perform like their equivalents in the private sector. Under close scrutiny, they need to focus on their mission and find ways to better serve their constituents. Our consultants have helped nonprofit and public sector organizations reduce costs and improve service quality to match expectations created in the private sector.