West Coast Consulting Group leverages its in-depth business experience and technical knowledge to align your business processes with your implementation. We also help program manage your deployments to meet your goals and transform your processes.
As a pioneer of cloud technology West Coast Consulting Group has established partnerships with leading solution providers such as Salesforce and Google to implement proven and cost-effective cloud solutions.
West Coast Consulting Group has developed accelerators that can be deployed to accelerate your Salesforce implementation and get you up and running quickly, leveraging your existing business processes.
Need A Salesforce Health Check? Get a free assessment of your Salesforce implementation, including the potential suitability of newly released functionality, to see if your system is operating to its fullest potential.
"It was great to work with West Coast Consulting Group. We were amazed at how effectively they used Agile methodology to deploy a cloud-based CRM system that brings our member and provider information together."
"West Coast Consulting Group did an outstanding job defining our requirements, managing the design, and implementing a system where our CRM and Finance data are in synch."
"West Coast Consulting Group re-launched our Service Cloud using best practices that improved our call center performance by 35%."
"They delivered everything we asked for plus more. We continue
to work with West Coast Consulting Group on different projects and they have always completed everything at a satisfactory level. I highly recommend this team."
"West Coast Consulting Group worked diligently with our
functional teams to understand their needs and faithfully
replicate our business processes in Salesforce. Not only did
they deliver exactly what we asked for - on time and within
budget - they were an absolute pleasure to work with."
"We were impressed how West Coast Consulting Group worked with our Support, Sales Ops, IT, Renewals, and Finance organizations, to orchestrate a successful global Service Cloud launch."
West Coast Consulting Group
recognized by CIO Review magazine as
Whether in software, manufacturing, or consumer goods, companies in the high tech industry are particularly affected by changes in the current economic climate. Our consultants provide years of expertise, industry best practices, and innovative approaches to help you launch new products offerings, provide outstanding service, and implement solutions to enhance your competitiveness.
Healthcare organizations, from providers to payers, are being challenged with reducing expenses while improving service quality and collaborating with a number of regulatory bodies. Your organization is under pressure to provide easy access to your information, while implementing stricter compliance and governance processes. Our consultants have the experience to help you succeed in these challenging areas.
Nonprofit and public sector organizations of all categories are increasingly challenged to perform like their equivalents in the private sector. Under close scrutiny, they need to focus on their mission and find ways to better serve their constituents. Our consultants have helped nonprofit and public sector organizations reduce costs and improve service quality to match expectations created in the private sector.