Customer Success With West Coast Consulting

“As part of our Digital Transformation, we are now integrated with our Financial Systems for Capital and Clinical Sales, Approvals, Financial Reporting and Field Operations.”

Outset Medical, Inc

Head of Sales

“West Coast Consulting was very good and quick to understand our needs. They were very good at helping us understand the capabilities of the software. Their involvement helped us cut deployment time in half.”

Beutler Corp

Andre Coetser

“West Coast Consulting provided an excellent service and went above and beyond to implement our Marketing Cloud Ad Studio. Our Marketing Cloud instance was missing some elements to make Ad Studio work so Benafsha spent extra time working with Salesforce to make sure we were on the right path. I feel very prepared to work in Ad Studio on my own now. I would highly recommend West Coast Consulting and looking forward to working with them again in the future.”

Unicruise

Alyson Chapin

“West Coast Consulting were the fourth or fifth group of Salesforce experts we worked with to get our Salesforce instance launched. The process was difficult, as we needed to do a fair amount of custom development to integrate with our existing e-commerce web site and ERP system. Along the way, we made several mistakes and worked with some professionals who failed to live up to their promises.”

“Our Salesforce account rep recommended West Coast Consulting, a firm several of his customers had worked with. They spent several hours understanding our objectives, legacy systems and work to that point. Then they crafted a lean estimate to get us up and running. To ensure a successful launch, they customized some forms and flows, enabled features none of the previous consultants had even informed us about and provided excellent training and documentation.”

Transfer Flow

Robert Green

“West Coast Consulting was instrumental in our platform redesign. They provided valuable insight throughout the project and were strategic partners as well as developers. The new Sales and Service Cloud deployment has greatly increased our ability to accurately forecast sales volume and in turn has increased the effectiveness of business planning activities across the entire organization. We enjoyed working with the team and would highly recommend their services!”

Smith RX

John Romano