We help all types of businesses – from startups to Fortune 500

How we work with Capital One

Digital Transformation using Robotics Process Automation and Salesforce

We Have Strong Partnerships with the World’s Top Technology Companies

Our solution

Move to the
Cloud

Integrate your
Operation

Streamline your Processes

Assess your Cyber
Security

How We Help Customers
Grow Their Business

Real Stories from

Real Customers

The system overhaul received widespread internal adoption. The optimized workflow enabled the Marketing team to identify and qualify leads for the Sales team. Remarkably, lead qualification time was reduced by 70% due to enhanced coordination, facilitated by the creation of business units and associated campaigns.

Well-defined workflows and opportunity management have resulted in reducing confusion over customer records. The finance team has visibility into the opportunity records with regards to payment terms offered, credit approval, and more. An approval process supports the Finance team for Credit Approval and Payment terms. Providing the supply chain team access to opportunities and location shipments enables them to streamline the shipment process.

West Coast Consulting Group deployed a Constituent Management System that allowed for each District Office and their staff to manage their Inquiries, track Inquiry Category and respond effectively to resolve the issues in a timely manner by working in partnership with their Government Liaisons.

Well-defined workflows and opportunity management have resulted in reducing confusion over customer records. The finance team has visibility into the opportunity records with regards to payment terms offered, credit approval, and more. An approval process supports the Finance team for Credit Approval and Payment terms. Providing the supply chain team access to opportunities and location shipments enables them to streamline the shipment process.

Our 22 years of achievements

With our super powers we have reached this

Streamline Your Collections Process

Track Your Medical Device Sales

Get A Salesforce Health Check

Our experts will assess your Salesforce implementation to see if your system is operating to its fullest potential.

Get A Cybersecurity Assessment

Risk Assessment, SOC2 Compliance or NIST Compliance Review

Recognitions

We are recognised by Salesforce and CIO Review

Top 10 Salesforce Solutions Companies • 2023 –>

Most Promising CRM Consulting / Service Companies • 2020 –>

We Help Clients in Key Industries

High-Tech

Whether in software, manufacturing, or consumer goods, companies in the high tech industry are particularly affected by changes in the current economic climate. Our consultants provide years of expertise, industry best practices, and innovative approaches to help you launch new products offerings, provide outstanding service, and implement solutions to enhance your competitiveness.

Healthcare

Healthcare organizations are being challenged with reducing expenses while improving service quality and collaborating with a number of regulatory bodies. Your organization is under pressure to provide easy access to your information, while implementing stricter compliance and governance processes. Our consultants have the experience to help you succeed in these challenging areas.

Nonprofit & Public Sector

Nonprofit and public sector organizations of all categories are increasingly challenged to perform like their equivalents in the private sector. Under close scrutiny, they need to focus on their mission and find ways to better serve their constituents. Our consultants have helped organizations reduce costs and improve service quality to match expectations created in the private sector.

Better Business Bureau

Highest Rating

Women Owned

Salesforce Surfboard Award

Best Service cloud Implementation for YesVideo

Salesforce AppExchange Program

100% Customer Satisfaction

Top 25 Salesforce Solution Providers