Google Cloud Announces Exciting New Features at “Next 17”
Google unveiled its latest Google Drive enhancements for enterprise customers on 8/22/17. Some of the new and updated features include Team Drives, [...]
Events August 31, 2017
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Webinar: “Transplanting a Healthcare CRM”, a Case Study
Learn how FDB Health, a division of the Hearst Corporation, met the challenge of implementing a new CRM on the Salesforce platform to replace their hi [...]
Events June 28, 2017
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20 Most Promising CRM Solution Providers
Here at West Coast Consulting Group we are excited that CIO Review magazine names us as one of the “20 Most Promising CRM Solution Providers 2 [...]
Awards & Certifications April 20, 2017
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Robotic Process Automation (RPA)
Robotic Process Automation (RPA) is a virtual concept that is driven by software that sits on top of a company’s systems, applications and infrastru [...]
Finance December 7, 2016
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Highlights from Salesforce Winter ’17 Release
As West Coast Consulting Group continues to keep its current and potential customers up to date on Salesforce, we present below the highlights from la [...]
Events October 18, 2016
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Healthcare Accelerator
The healthcare industry has been rapidly changing over the past 3 years due to regulations such as the Affordable Care Act. Because of these regulat [...]
Healthcare August 24, 2016
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Pardot versus Marketo
Marketing automation tools are vital for today’s savvy marketer. Often asked, if Marketing Automation is really necessary. Marketing automation is f [...]
Marketing Cloud July 4, 2016
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Salesforce Field Service Lightning
Your services team is ready to jump in and help. But often they are slowed down by disconnected processes, systems, and information, or impacted by in [...]
Salesforce March 16, 2016
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Exciting New Features available in your Salesforce.com
For the last 17 years Salesforce has been on a continuous journey to completely re-imagine CRM for the digital era. And West Coast Consulting Group ha [...]
Sales Cloud February 5, 2016
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A Customer Engagement Lesson From Portland’s TriMet MAX Light Rail
Last week I traveled to Portland for a customer meeting. The meetings were productive and I was leaving with a strong sense of collaboration and excit [...]
Non-profit/Public Sector August 12, 2015
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