Patient-Centric Health Care
Healthcare provider operations are a complex balancing act of pressures from numerous stakeholders with a lot of influence: payers/insurance companies, local and national regulators, and suppliers and pharmaceutical companies with a lot of influence, just to name some. But in the middle of these sometimes-opposing forces [...]
Pardot vs Marketing Cloud: Which Solution is right for you?
One of the perennial questions that the West Coast Consulting Group team faces from our customers’ marketing teams is when is it appropriate to use Salesforce Marketing Cloud for their initiatives and when should they consider Pardot. We wanted to explain the differences. When Should a [...]
Dreamforce 2017 Highlights
The West Coast Consulting Group team is proud to have sponsored Dreamforce 2017, our 14th year of being a part of the Salesforce ecosystem. So many visitors came to our home city of San Francisco, so much happened, and we wanted to take a moment to [...]
West Coast Consulting Group Launches Avgile Program Management App at Dreamforce 2017 – Booth #2016
San Francisco, Calif. — November 1, 2017 — West Coast Consulting Group, the San Francisco-based Cloud consulting company, announced today that it will be launching Avgile, a new App for Agile program, status and issue management, at Dreamforce 2017, Booth # 2016. The company will also demonstrate its [...]
Tee Off with Salesforce and West Coast Consulting Group for TopGolf on October 19th at 4:30 pm
West Coast Consulting Group (WCG) and Salesforce are proudly hosting this special event for Healthcare IT professionals in Northern California. TopGolf is a unique venue that combines the features of the ultimate driving range with food, drink, music and fun! Attendees don’t have to be golfers [...]
Google Cloud Announces Exciting New Features at “Next 17”
Google unveiled its latest Google Drive enhancements for enterprise customers on 8/22/17. Some of the new and updated features include Team Drives, and Drive File Stream features powered by the company’s machine intelligence tech. What is Google Team Drive? Google Team Drives are shared spaces where teams can [...]
Webinar: “Transplanting a Healthcare CRM”, a Case Study
Learn how FDB Health, a division of the Hearst Corporation, met the challenge of implementing a new CRM on the Salesforce platform to replace their highly customized incumbent system. They had to mange highly complex business processes between diverse business units, and integrate with disparate legacy [...]
20 Most Promising CRM Solution Providers
Here at West Coast Consulting Group we are excited that CIO Review magazine names us as one of the "20 Most Promising CRM Solution Providers 2017". Having been selected by a panel of CEOs, CIOs and Venture Capitalists, we are proud to be included, together with companies such [...]
Robotic Process Automation (RPA)
Robotic Process Automation (RPA) is a virtual concept that is driven by software that sits on top of a company’s systems, applications and infrastructure. This software application examines data inputs into various systems, and using built-in logic, makes decisions previously made by an individual. Robotic Process [...]
Highlights from Salesforce Winter ’17 Release
As West Coast Consulting Group continues to keep its current and potential customers up to date on Salesforce, we present below the highlights from last week’s Dreamforce 2016 conference about what is contained in the Winter ’17 Release. As you may know, Salesforce normally has three [...]
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