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Patient-Centric Health Care

Healthcare provider operations are a complex balancing act of pressures from numerous stakeholders with a lot of influence: payers/insurance companies, local and national regulators, and suppliers and pharmaceutical companies with a lot of influence, just to name some.  But in the middle of these sometimes-opposing forces [...]

Dreamforce 2017 Highlights

The West Coast Consulting Group team is proud to have sponsored Dreamforce 2017, our 14th year of being a part of the Salesforce ecosystem.  So many visitors came to our home city of San Francisco, so much happened, and we wanted to take a moment to [...]

December 15th, 2017|Events, Salesforce|

Google Cloud Announces Exciting New Features at “Next 17”

Google unveiled its latest Google Drive enhancements for enterprise customers on 8/22/17. Some of the new and updated features include Team Drives, and Drive File Stream features powered by the company’s machine intelligence tech. What is Google Team Drive? Google Team Drives are shared spaces where teams can [...]

August 31st, 2017|Events, Google|

Webinar: “Transplanting a Healthcare CRM”, a Case Study

Learn how FDB Health, a division of the Hearst Corporation, met the challenge of implementing a new CRM on the Salesforce platform to replace their highly customized incumbent system.  They had to mange highly complex business processes between diverse business units, and integrate with disparate legacy [...]

June 28th, 2017|Events|

Robotic Process Automation (RPA)

Robotic Process Automation (RPA) is a virtual concept that is driven by software that sits on top of a company’s systems, applications and infrastructure. This software application examines data inputs into various systems, and using built-in logic, makes decisions previously made by an individual. Robotic Process [...]

December 7th, 2016|Finance|

Highlights from Salesforce Winter ’17 Release

As West Coast Consulting Group continues to keep its current and potential customers up to date on Salesforce, we present below the highlights from last week’s Dreamforce 2016 conference about what is contained in the Winter ’17 Release. As you may know, Salesforce normally has three [...]

October 18th, 2016|Events, Salesforce|

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