San Francisco, Calif. — November 1, 2017 — West Coast Consulting Group, the San Francisco-based Cloud consulting company, announced today that it will be launching Avgile, a new App for Agile program, status and issue management, at Dreamforce 2017, Booth # 2016.

The company will also demonstrate its Salesforce Quickstart Accelerators, including, the HomeCare Accelerator, Solar Accelerator and the High Tech Accelerator, which enable companies to implement Salesforce in record time.

In addition, West Coast Consulting Group will offer a free “HealthCheck” – a review of a company’s current or planned Salesforce implementation – to assess its alignment with industry best practices and the degree to which it leverages latest Salesforce functionality. (more…)

As West Coast Consulting Group continues to keep its current and potential customers up to date on Salesforce, we present below the highlights from last week’s Dreamforce 2016 conference about what is contained in the Winter ’17 Release. As you may know, Salesforce normally has three releases a year, with the Winter release being the most comprehensive.

This new release is no exception. For example, the new feature artificial intelligence (AI) is used to include predictive analytics and natural language processing to the Customer Service Platform. In addition, one can now prioritize the highest value leads every time with Predictive Lead Scoring for Sales, determine which customers are most likely to engage with Predictive Scoring for Marketing, and automatically capture customer data to discover next steps and closest connections with Salesforce Inbox. (more…)