Silicon Valley companies are focused on launching their products to the market rapidly. They don’t want to waste time on setting up operations.  They need to spend their efforts on finding the best talent and staying ahead of their competition.  Agile companies do not want to make operational investments in hardware or software that needs to be changed out or maintained over time.  Instead agile companies are looking to manage their operations using applications that take care of themselves. (more…)

Over the years, companies have invested considerable amounts of time, budget and resources to implement Enterprise Resource Planning (ERP) systems like SAP, Oracle and others to manage their business operations more effectively and to control their business processes and assets. ERP systems successfullly helped manage internal back-office operations. Increasing customer focus led to the development of Customer Relationship Management  (CRM) systems, which provided customer-facing employees with important visibility into front-office activities. (more…)