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West Coast Consulting Group developed and designed the real-time City Resource Map for the City and County of San Francisco

Transforming Community Support: A Scalable Resource Mapping Solution

During the height of the COVID-19 pandemic, West Coast Consulting Group collaborated with the San Francisco Board of Supervisors to address an urgent and growing need: centralized, accessible information for vulnerable communities. The result was the SF BOS COVID-19 City Services Map, a powerful tool designed to connect residents with essential resources in real time.

Resource Map

This interactive map provided critical information on childcare, COVID-19 testing sites, educational support, handwashing stations, to-go food options for low-income and unhoused individuals, mental health and substance abuse services, senior services, technology access points, and more. It also highlighted life-saving services such as the Homeless Outreach Team’s Street Medicine urgent assistance line, ensuring 24/7 support for the city’s most at-risk populations.

From Crisis Response to Long-Term Impact
What began as a rapid-response tool during a public health crisis has proven to be much more. The SF City Services Map stands as a model for how targeted, digital solutions can empower communities, quickly, efficiently, and compassionately. At West Coast Consulting Group, we see this as a blueprint. Whether it’s disaster relief, housing insecurity, public health outreach, or community development, this mapping framework can be adapted to serve any city, any region, and any need. By integrating real-time data, local partnerships, and intuitive design, we help communities stay connected to the resources they need when they need them most.

Need to Map Resources in Your Community?
We’re ready to bring this solution to you. Let’s build a custom resource map tailored to your city or organization’s needs. From design to deployment, we offer full support to ensure your residents are informed, supported, and safe.

Contact West Coast Consulting Group today. You can email us at info@westcoastconsulting.com or call us at 415-626-3493.

 

 

West Coast Consulting Group developed and designed the real-time City Resource Map for the City and County of San Francisco

Based upon a high volume of inquiries for City services and assistance, the Board of Supervisors office created this map to provide information about COVID-19 resources available within the City and County of San Francisco. The map includes childcare, testing sites, education, hand washing stations, homeless and low-income to-go food, homeless and low-income technology resources, mental health substance abuse resources, pit stops, senior and older adult resources, and summer camps.

Another important resource is the Homeless Outreach Team’s Street Medicine medical assistance telephone #s, for those that are unhoused or on the street. For Street Medicine contact: 415-369-7969, 8am-5pm or 415-554-2830 from 5pm-8am.

SOURCE: https://tlcbd.org/blog/tenderloin-covid19-city-resources-map