Desk.com versus Service Cloud
Choosing The Right Support App To Grow Your Business If you’re trying to select a support app for your business there are enough options to make thi [...]
Salesforce April 2, 2015
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3 Ways Salesforce.com’s Communities Will Boost Engagement For Your Business
In today’s business climate, success is driven by your company’s ability to unify engagement between customers, employees, partners, suppliers and [...]
Communities December 22, 2014
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YesVideo Wins Service Surfboard Award
San Francisco, Calif. — October 16, 2014 — West Coast Consulting Group, the San Francisco based Cloud consulting firm announced today that its cu [...]
Awards & Certifications October 16, 2014
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Salesforce Winter ’15 Highlights
Salesforce Winter ’15 Release is fast approaching. Check out when your organization will receive its Winter’15 Release. Additional enhanc [...]
Events October 4, 2014
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Join us at Dreamforce Booth #112
If you are coming to Dreamforce this year, please come and visit West Coast Consulting Group with the highest customer satisfaction rating on the App [...]
Events October 4, 2014
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Top 10 Checklist for your Service Cloud Deployment
With many successful Service Cloud implementations, West Coast Consulting Group has developed a top 10 checklist for deploying the Service Cloud to [...]
Salesforce September 1, 2014
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Manage Operations without Hardware and Software
Silicon Valley companies are focused on launching their products to the market rapidly. They don’t want to waste time on setting up operations. [...]
Sales Cloud January 15, 2014
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Dreamforce 2013
Dreamforce ‘ 13 is next week and we would like to remind you to visit West Coast Consulting Groupand obtain a FREE 5-Step Assessment of your curren [...]
Events November 16, 2013
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Integrating Your Cloud CRM – A Salesforce.com Integration Approach
Over the years, companies have invested considerable amounts of time, budget and resources to implement Enterprise Resource Planning (ERP) systems lik [...]
Sales Cloud November 6, 2013
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Extending Your Salesforce.com for Service
Salesforce.com has the most sophisticated Service CRM solution today. When Salesforce launched it was a sales tool for tracking and monitoring interac [...]
Salesforce September 4, 2013
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