Implementing Salesforce Service Console
West Coast Consulting Group has deployed Salesforce Service Console at many Service Cloud customers, who look for the efficiencies of a single CRM screen for customer service reps. See how it works and how you can get it implemented.

Dynamic Salesforce Quotes in Excel
See how West Coast Consulting Group’s dynamic quotes tool allows you to generate your salesforce.com quotes in Excel instead of just PDF format. Customize the sections to include the line items you want and include the logo of your choice at the click of a button.

Setting up Salesforce Marketing Campaigns
In this video, West Coast Consulting Group shows best practices for setting up marketing campaigns to help you track your marketing activities on campaign dashboards from lead to close. Allocate your marketing budget to activities that get you the best ROI and make decisions in real time, based on the performance of your campaigns.

CloudCollect Demo
Learn how the CloudCollect collections management solution implements industry best practices to provide collectors with the power to manage the collections cycle via a single application.

Introduction to Pardot
Pardot Marketing Automation by Salesforce puts everything you need to generate demand, nurture leads and drive results right at your fingertips.

How Pardot Works with Salesforce
With Pardot B2B Marketing Automation by Salesforce, your marketing team is completely aligned with your sales team, and you instantly know which leads are most likely to buy at any moment.