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# West Coast Consulting Group

Health Cloud Salesforce Consulting

## Sitemaps

- [XML Sitemap](https://westcoastconsulting.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [Where AI Agents Are Delivering Real Value Today](https://westcoastconsulting.com/where-ai-agents-are-delivering-real-value-today/) - AI agents are producing measurable returns, but mainly in well-defined workflows with clear rules and human oversight. In an Anthropic survey of more than 500 technical leaders, 80% of organizations with deployed agents reported measurable returns. Gartner also expects more than 40% of agentic projects to be canceled by the end of 2027. Both findings
- [Transforming Community Support: A Scalable Resource Mapping Solution](https://westcoastconsulting.com/transforming-community-support-a-scalable-resource-mapping-solution/) - West Coast Consulting helped SF Board of Supervisors build a COVID-19 City Services Map, centralizing resources for residents in real time.
- [How Williams-Sonoma Became an Agentic Enterprise, and Why It Matters](https://westcoastconsulting.com/how-williams-sonoma-became-an-agentic-enterprise-and-why-it-matters/) - Williams-Sonoma became an agentic enterprise using AI agents for faster, smarter, and personalized customer experiences. Check how it drives results today.
- [What the Agentic Enterprise Means for Your Business](https://westcoastconsulting.com/what-the-agentic-enterprise-means-for-your-business/) - Salesforce AgentForce 360 combines AI agents and human workflows to improve operations across departments. See how your business can implement it today.
- [Become an Agentic Enterprise at Dreamforce 2025](https://westcoastconsulting.com/become-an-agentic-enterprise-at-dreamforce-2025/) - Attend Dreamforce 2025 to learn how agentic enterprises use AI to turn ideas into action. Check how your business can benefit from this transformation.
- [DreamForce Visit](https://westcoastconsulting.com/dreamforce-visit/) - West Coast Consulting attended Dreamforce 2025 and showcased its winning mascots. Check highlights from our Salesforce and consulting activities today.
- [Happy Holidays from the West Coast Consulting Group](https://westcoastconsulting.com/happy-holidays-from-the-west-coast-consulting-group/) - Happy holidays from West Coast Consulting Group as we thank clients and partners for their support this year. Read the message from our team.
- [From Agent-Retrofit to Agent-Native](https://westcoastconsulting.com/from-agent-retrofit-to-agent-native/) - The real strategic choice behind AI agents AI agents are moving from demos to operating reality. They can reason across steps, use tools, act inside workflows, maintain state, and escalate when confidence is low. But the most important question is not whether agents can perform useful work. They already can, in the right settings. The
- [How OpenClaw Is Changing The Game](https://westcoastconsulting.com/how-openclaw-is-changing-the-game/) - Five months ago, OpenClaw was a hobby project built by Peter Steinberger, an Austrian developer, in his spare time. Now surpassing 355,000 GitHub stars, it has become one of the fastest-growing open-source projects in history, crossing the 250,000-star mark in just 60 days to overtake React. OpenClaw has prompted NVIDIA's CEO Jensen Huang to
- [20 Years of Salesforce, 15 years of West Coast Consulting Group!](https://westcoastconsulting.com/20-years-of-salesforce-15-years-of-west-coast-consulting-group/) - West Coast Consulting shares its journey with Salesforce over 20 years and 15 years of company growth. Check how our experience benefits clients today.
- [The State of Healthcare Digital Transformation in the Era of COVID-19](https://westcoastconsulting.com/the-state-of-healthcare-digital-transformation-in-the-era-of-covid-19/) - The healthcare industry has been catapulted to the forefront of our attention over the past several months, and has performed heroically.
- [Ease Your Path to Salesforce Lightning](https://westcoastconsulting.com/ease-your-path-to-salesforce-lightning/) - The West Coast Consulting Group team has worked with customers in every stage of Lightning adoption: West Coast Consulting Group Can Help You.
- [West Coast Consulting Group Awarded by CIO Review](https://westcoastconsulting.com/west-coast-consulting-group-awarded-by-cio-review/) - West Coast Consulting team has been awarded by CIO Review 2020 for being the most promising CRM Consulting/Service organization.
- [Can High Growth Business IT Keep Up With the Big Guys?](https://westcoastconsulting.com/can-high-growth-business-it-keep-up-with-the-big-guys/) - If you’ve taken the first steps towards becoming a digital business, then you are to be congratulated. But chances are a lot of the journey is still to come.
- [Learn what's going on in research at the intersection of computer science and biomedicine related to the coronavirus](https://westcoastconsulting.com/learn-whats-going-on-in-research-at-the-intersection-of-computer-science-and-biomedicine-related-to-the-coronavirus/) - The broad topic is to explore the impact of COVID-19 on society and the way artificial intelligence can be leveraged to increase understanding.
- [West Coast Consulting Among CIO Applications' Top 25 Solutions Providers for Salesforce Customers](https://westcoastconsulting.com/west-coast-consulting-among-cio-applications-top-25-solutions-providers-for-salesforce-customers/) - The West Coast Consulting team is honored to have been included in CIO Applications' 2019 list of the Top 25 solutions providers for Salesforce customers.
- [Happy Customers with Paperless Business Processes](https://westcoastconsulting.com/happy-customers-with-paperless-business-processes/) - As the end of the year approaches, we wanted to send our best wishes for the holiday season and our heartfelt gratitude for working.
- [Digital workflows enables city to govern effectively](https://westcoastconsulting.com/digital-workflows-enables-city-to-govern-effectively/) - At West Coast Consulting Group, we have observed how one of our clients, a large US city government, has maximized the benefits
- [WOSB Certified](https://westcoastconsulting.com/wosb-certified/) - We hereby proudly announce that West Coast Consulting Group has been certified as Women Owned Small Business (WOSB) by the U.S. Small Business Administration. While there are many benefits to various organizations partnering with a WOSB-certified business, the following are the top four reasons: (i) Tax Incentives, (ii) Suppliers Diversification, (iii) Diverse Business Reputation, (iv)
- [Dreamforce 22](https://westcoastconsulting.com/dreamforce-22/) - Dreamforce 22 was a great success on many fronts. Thank you to the Salesforce team for making it happen. #dreamforce #salesforce #westcoastconsulting
- [How Capital One Worked with Diverse-Owned AppExchange Partners to Enhance Customer Service](https://westcoastconsulting.com/how-capital-one-worked-with-diverse-owned-appexchange-partners-to-enhance-customer-service/) - Written by Lauren Gaskill As Senior Vice President of Capital One Commercial Real Estate, part of Rossana Bouchaya’s role is to streamline the business and eliminate manual processes for the 8th largest commercial bank in the U.S. Capital One’s Commercial Bank uses Salesforce to onboard corporate credit card holders, generate more revenue, and manage client
- [Google Hangouts on Web Redirecting to Google Chat](https://westcoastconsulting.com/google-hangouts-on-web-redirecting-to-google-chat/) - Starting November 1, 2022, Google Hangouts on web will begin redirecting to Google Chat on web and Hangouts will no longer be available. What does this mean for End-Users? In February 2022, Google had announced to make Google Chat the default chat application by turning on the “Chat preferred” setting for any customers who hadn’t already done so.
- [Our Favorite Trailblazers: Benafsha Irani](https://westcoastconsulting.com/our-favorite-trailblazers-benafsha-irani/) - Benafsha Irani is a formidable opponent. Benafsha has traversed the world as the creator of West Coast Consulting Group, launching creative apps.
- [Happy Holidays!](https://westcoastconsulting.com/happy-holidays/) - West Coast Consulting shares a holiday message to thank clients, partners, and the community. Read the Happy Holidays greeting from our team.
- [West Coast Consulting Group Named a Top Business Management Consultant of 2024](https://westcoastconsulting.com/west-coast-consulting-group-named-a-top-business-management-consultant-of-2024/) - West Coast Consulting was ranked a top business management consultant in San Francisco for 2024. Check our approach and impact on client success today.
- [West Coast Consulting Group Named a Top Public Sector Tech Company](https://westcoastconsulting.com/west-coast-consulting-group-named-a-top-public-sector-tech-company/) - West Coast Consulting was named a top public sector tech company in 2025 for transforming government operations. Check our technology and solutions today.
- [YesVideo Wins Service Surfboard Award](https://westcoastconsulting.com/yesvideo-wins-service-surfboard-award/) - The Surfboard Awards honor significant salesforce.com customers who use the Service Cloud or Desk.com to demonstrate their commitment to service.
- [How AI is Transforming Healthcare Data: From Raw Information to Strategic Intelligence](https://westcoastconsulting.com/how-ai-is-transforming-healthcare-data-from-raw-information-to-strategic-intelligence/) - In today’s rapidly evolving healthcare landscape, data is everywhere, but actionable insight is rare. Hospitals generate massive amounts of information, yet much of it remains underutilized. This is where artificial intelligence is stepping in, not just as a tool for automation, but as a powerful engine for decision making. At companies like West Coast
- [NCUCA 2026: Key Takeaways](https://westcoastconsulting.com/ncuca-2026-key-takeaways/) - West Coast Consulting Group was a proud sponsor of NCUCA 2026 in Las Vegas, where we presented CloudCollect, our collections automation application. Here are our key takeaways. As NCUCA President Art Sookazian noted in his keynote, credit unions are experiencing the highest delinquency rates since 2012. Against that backdrop, one theme came through clearly across
- [Outset Medical Transforms Sales and Fulfillment with Salesforce CRM and ERP Integration](https://westcoastconsulting.com/outset-medical-transforms-sales-and-fulfillment-with-salesforce-crm-and-erp-integration/) - San Jose-based Outset Medical, a pioneer in medical technology, has reimagined dialysis with its innovative “Tablo” system. Designed to simplify dialysis for both patients and healthcare providers, Tablo improves patient experience, reduces setup time, and streamlines operations in clinics and at home. As Outset Medical experienced rapid growth, the need for a seamless, efficient sales
- [How West Coast Consulting Group’s app CloudCollect was used to launch Connecticut Paid Leave](https://westcoastconsulting.com/how-west-coast-consulting-groups-app-cloudcollect-was-used-to-launch-connecticut-paid-leave/) - The successful administration of Connecticut Paid Leave (CTPL) required more than legislative approval; it depended on robust technological and financial infrastructure capable of managing large-scale contributions, compliance, and collections. As Connecticut rolled out its Paid Leave program, West Coast Consulting Group played a critical role in supporting its operational foundation through the implementation of CloudCollect,
- [CIO Review identifies West Coast Consulting Group as the “10 most promising pubic sector solution providers for 2023”.](https://westcoastconsulting.com/cio-review-identifies-west-coast-consulting-group-as-the-10-most-promising-pubic-sector-solution-providers-for-2023/) - As governments try to meet the ever changing landscape in the digital world for their citizens, they need to utilize the technology to enable this and West Coast Consulting helps these government agencies to enable this.
- [Benafsha Irani Recognized as the top 50 Women Leaders of San Francisco for 2023](https://westcoastconsulting.com/benafsha-irani-recognized-as-the-top-50-women-leaders-of-san-francisco-for-2023/) - Benafsha Irani a natural aspiring leader was chosen by Women We Admire to be in the top leader of women in 2023 for San Francisco. This award is duly deserved because of her vast accomplishments over the years and how she has grown the business.
- [West Coast Consulting Group developed and designed the real-time City Resource Map for the City and County of San Francisco](https://westcoastconsulting.com/west-coast-consulting-group-developed-and-designed-the-real-time-city-resource-map-for-the-city-and-county-of-san-francisco/) - Based upon a high volume of inquiries for City services and assistance, the Board of Supervisors office created this map to provide information about COVID-19 resources available within the City and County of San Francisco. The map includes childcare, testing sites, education, hand washing stations, homeless and low-income to-go food, homeless and low-income technology resources,
- [Top 10 Checklist for your Service Cloud Deployment](https://westcoastconsulting.com/top-10-checklist-for-your-service-cloud-deployment/) - With many successful Service Cloud implementations, West Coast Consulting Group has developed a top 10 checklist for deploying the Service Cloud to global call center operations. Below are ten steps we suggest following, prior to ‘Go-Live’: 1. Single Point of Contact When going live, the level of activity and emotion tends to run high and things can
- [A Customer Engagement Lesson From Portland’s TriMet MAX Light Rail](https://westcoastconsulting.com/a-customer-engagement-lesson-from-portlands-trimet-max-light-rail/) - The meetings were productive and I was leaving with a strong sense of collaboration and excitement from our customer. Great public transit system, TriMet
- [Salesforce Winter '15 Highlights](https://westcoastconsulting.com/salesforce-winter-15-highlights/) - The Winter 2015 Release of Salesforce is rapidly coming. Find out when your organization's Winter'15 Release will arrive.
- [3 Ways Salesforce.com’s Communities Will Boost Engagement For Your Business](https://westcoastconsulting.com/3-ways-salesforce-coms-communities-will-boost-engagement-for-your-business/) - Salesforce has been on a continual mission to fundamentally re-imagine CRM for the digital era for the past 17 years. And West Coast Consulting Group.
- [Exciting New Features available in your Salesforce.com](https://westcoastconsulting.com/exciting-new-features-available-in-your-salesforce-com/) - Salesforce has been on a continual mission to fundamentally re-imagine CRM for the digital era for the past 17 years. And West Coast Consulting Group.
- [Salesforce Field Service Lightning](https://westcoastconsulting.com/sf-service-lightning/) - Salesforce Field Service Lightning is a modern approach to field service that’s built for mobile and the Internet of Things (IoT).
- [Pardot versus Marketo](https://westcoastconsulting.com/pardot-versus-marketo/) - For today's intelligent marketer, marketing automation solutions are essential. Marketing Automation is frequently questioned.
- [Use CloudCollect to improve your Collections Cycle](https://westcoastconsulting.com/use-cloudcollect-to-improve-your-collections-cycle/) - Small and large businesses alike must deal with the onerous process of collecting bad debt from their consumers. However, not every organization.
- [Is It Time For Lightning?](https://westcoastconsulting.com/is-it-time-for-lightning/) - To help you manage your organizational challenges when considering and executing your Lightning upgrade. Develop a multi-stage plan to try.
- [How Medical Device Sales Integrator can help optimize your healthcare operations](https://westcoastconsulting.com/how-medical-device-sales-integrator-can-help-optimize-your-healthcare-operations/) - How large was the impact of the coronavirus pandemic on healthcare operations? It may be a while until we know the full impact, but this much is certain: healthcare providers are now transforming at the same pace, if not faster, than other industries. And their transformation is occurring at a time when their patients have
- [Success with Service Cloud](https://westcoastconsulting.com/success-with-service-cloud/) - Service Cloud is a valuable module for any organization that needs to deliver excellent service levels to a customer base where they want to sustain.
- [Highlights from Salesforce Winter ’17 Release](https://westcoastconsulting.com/highlights-salesforce-winter-17-release/) - As West Coast Consulting Group continues to keep its current and prospective customers up to date on Salesforce, we've included some highlights.
- [Webinar: "Transplanting a Healthcare CRM", a Case Study](https://westcoastconsulting.com/upcoming-webinar-transplanting-a-healthcare-crm/) - Learn how FDB Health, a division of the Hearst Corporation, overcame the challenge of replacing their highly customized incumbent system with a new CRM.
- [Google Cloud Announces Exciting New Features at “Next 17”](https://westcoastconsulting.com/google-cloud-announces-exciting-new-features-at-next-17/) - On 8/22/17, Google announced the latest Google Drive enhancements for enterprise customers. Team Drives and Drive File Stream features powered by the company.
- [Dreamforce 2017 Highlights](https://westcoastconsulting.com/dreamforce-2017-highlights/) - The West Coast Consulting Group team is proud to have sponsored Dreamforce 2017, our 14th year of being a part of the Salesforce ecosystem.
- [Pardot vs Marketing Cloud:  Which Solution is right for you?](https://westcoastconsulting.com/pardot-vs-marketing-cloud-which-solution-is-right-for-you/) - One of the most common questions we get from our customers' marketing teams is when it is appropriate to use Salesforce Marketing Cloud for their initiatives.
- [West Coast Consulting Group Launches Avgile Program Management App at Dreamforce 2017 – Booth #2016](https://westcoastconsulting.com/west-coast-consulting-group-launches-avgile-program-management-app-at-dreamforce-2017-booth-2016/) - West Coast Consulting Group is one of the first certified Salesforce Systems Integrators and has been a premier Salesforce partner for over twelve years.
- [Desk.com versus Service Cloud](https://westcoastconsulting.com/desk-com-versus-service-cloud/) - Explore the differences between desk.com vs service cloud to help you determine which application is best for your business.
- [Making 2019 Significant for Your Business](https://westcoastconsulting.com/making-2019-significant-for-your-business/) - Salesforce’s annual Dreamforce event took our home city of San Francisco by storm a couple of months ago, and we continue to be awed by the size.
- [Patient-Centric Health Care](https://westcoastconsulting.com/patient-centric-health-care/) - Salesforce Health Cloud’s advanced features deliver optimized data management, workflows and patient service capabilities for the health care provider.
- [Robotic Process Automation (RPA)](https://westcoastconsulting.com/robotic-process-automation-rpa/) - Robotic Process Automation (RPA) is a virtual concept that is driven by software that sits on top of a company’s systems, applications and infrastructure.
- [Salesforce and West Coast Consulting Group Present an Executive Dinner with Dr. Josh Newman](https://westcoastconsulting.com/salesforce-presents-an-executive-dinner-with-dr-josh-newman/) - We hope you can join us for this evening of delicious food, networking and insightful conversation around industry trends.
- [Feel Like a Genius with Einstein for Your Business](https://westcoastconsulting.com/feel-like-a-genius-with-einstein-for-your-business/) - Businesses large and small alike can find themselves swimming in data: data about their customers, data about their operations, data about their market.
- [20 Most Promising CRM Solution Providers](https://westcoastconsulting.com/cio-review/) - This is a reflection of our outstanding clients and the successful engagements we have delivered over the past 15 years.WCG we are excited that CIO Review
- [Tee Off with Salesforce and West Coast Consulting Group for TopGolf on October 19th at 4:30 pm](https://westcoastconsulting.com/tee-off-with-salesforce-and-west-coast-consulting-group/) - West Coast Consulting Group (WCG) and Salesforce are proudly hosting this special event for Healthcare IT professionals in Northern California.
- [Healthcare Accelerator](https://westcoastconsulting.com/healthcare-accelerator/) - Our Healthcare Accelerator provides patient relation management and a 360 view of the healthcare patients enrolled in Payer programs.
- [Integrating Your Cloud CRM – A Salesforce.com Integration Approach](https://westcoastconsulting.com/integrating-your-cloud-crm-a-salesforce-com-integration-approach/) - Over the years, companies have invested considerable amounts of time, budget and resources to implement Enterprise Resource Planning (ERP) systems like SAP, Oracle and others to manage their business operations more effectively and to control their business processes and assets. ERP systems successfullly helped manage internal back-office operations. Increasing customer focus led to the development
- [Extending Your Salesforce.com for Service](https://westcoastconsulting.com/extending-your-salesforce-com-for-service/) - Salesforce.com has the most sophisticated Service CRM solution today. When Salesforce launched it was a sales tool for tracking and monitoring interactions, purely from a sales perspective. As the platform grew and customers had a need to integrate their service organization, Salesforce.com launched their call center application. Since its release in 2005, it has evolved
- [What Does It Take To Be A Customer Company?](https://westcoastconsulting.com/what-does-it-take-to-be-a-customer-company/) - Today, companies have more customer touch points to manage than ever before – face2face, phone, email, web, video, and social media, just to name a few. Different departments, like sales, marketing and support are interacting with your customers, often using different processes, different languages, and different tools. Your brand is directly impacted by the way
- [Using Salesforce Marketing Campaigns](https://westcoastconsulting.com/using-salesforce-marketing-campaigns/) - Most people know about the power of salesforce.com for sales, but surprisingly, we have found that many executives are still learning how to leverage Salesforce in marketing departments. Too many organizations still use Excel to manually track marketing performance, when they have all the data they need to automate this task. The truth is that
- [Manage Operations without Hardware and Software](https://westcoastconsulting.com/manage-operations-without-hardware-and-software/) - Silicon Valley companies are focused on launching their products to the market rapidly. They don't want to waste time on setting up operations. They need to spend their efforts on finding the best talent and staying ahead of their competition. Agile companies do not want to make operational investments in hardware or software that needs
- [Join us at Dreamforce Booth #112](https://westcoastconsulting.com/join-us-at-dreamforce-booth-112/) - If you are coming to Dreamforce this year, please come and visit West Coast Consulting Group with the highest customer satisfaction rating on the AppExchange, and learn from our award winning customers. Join us for these fun events: Dreamforce Expo Booth West 112 October 13 - 16 | all day Visit us at our booth #112 West.
- [The New Salesforce.com and Oracle Partnership – What It Means For Customers](https://westcoastconsulting.com/the-new-salesforce-com-and-oracle-partnership-what-it-means-for-customers/) - The partnership between salesforce.com and Oracle is a win-win for all customers who use either company’s services. How will Oracle benefit? Oracle will continue offering FusionCRM to its customers and will also support the selection of salesforce.com as a CRM alternative. Oracle clearly stands to benefit by gaining access to the ecosystem around salesforce.com, by
- [Dreamforce 2013](https://westcoastconsulting.com/dreamforce-2013/) - Dreamforce ‘ 13 is next week and we would like to remind you to visit West Coast Consulting Groupand obtain a FREE 5-Step Assessment of your current Salesforce implementation. Register now to save your spot, or drop by Booth SMB#2 from Monday 11/18 to Thursday 11/21 in the Small and Medium Business Zone, Moscone West, 3rd

## Pages

- [Home](https://westcoastconsulting.com/) - West Coast Consulting Group helps businesses grow with Salesforce consulting solutions. Check services and results from 250+ successful implementations.
- [CloudCollect - the Collections Solution](https://westcoastconsulting.com/cloudcollect/) - CloudCollect is a collections solution using best practices to streamline cycles. Check how it improves efficiency for your team today.
- [CloudCollect - the Collections Solution](https://westcoastconsulting.com/cloudcollect-the-collections-solution/) - CloudCollect is a collections solution using best practices to streamline cycles. Check how it improves efficiency for your team today.
- [Capital One](https://westcoastconsulting.com/capital-one/) - Capital One sped up card onboarding with RPA and Salesforce automation. Check out the case study and discover the results today.
- [Testimonials](https://westcoastconsulting.com/testimonials/) - “West Coast Consulting Group did an outstanding job setting up a Salesforce donor management system" – Bay Area Non-Profit
- [San Francisco Board of Supervisors](https://westcoastconsulting.com/san-francisco-board-of-supervisors/) - The Board of Supervisors manages city and county inquiries efficiently. Check how West Coast Consulting helps streamline their processes today.
- [Customers](https://westcoastconsulting.com/customers/) - We help all types of businesses – from startups to Fortune 500. See real world examples of how we help customers grow their business.
- [Cloud Assessment](https://westcoastconsulting.com/cloud-assessment/) - Cloud assessment allows you to review your current systems and evaluate your readiness for the cloud. Reach out to our team to request assessment.
- [Cybersecurity Assessment](https://westcoastconsulting.com/cybersecurity-assessment/) - Cybersecurity assessment helps review security risks and compliance requirements for your systems. Contact West Coast Consulting to request an assessment.
- [Salesforce Sales Cloud](https://westcoastconsulting.com/salesforce-sales-cloud/) - West Coast Consulting provides salesforce sales and service cloud solutions for sales and support teams. Book a call with our team to get started.
- [Salesforce Service Cloud](https://westcoastconsulting.com/salesforce-service-cloud/) - Salesforce sales cloud services help teams manage leads, accounts, and sales activities in one system. Contact West Coast Consulting to get started.
- [Our Approach](https://westcoastconsulting.com/approach/) - Our consulting approach focuses on understanding client needs and delivering practical solutions. Contact West Coast Consulting to discuss your project.
- [Salesforce Health Cloud](https://westcoastconsulting.com/salesforce-health-cloud/) - Make smarter care decisions with a collaborative health timeline and engage with patients more deeply through private communities.
- [AI Technologies](https://westcoastconsulting.com/ai/) - West Coast Consulting helps companies create a virtual workforce for high-volume, low-value transactions through sales automation AI. Contact us today.
- [High-Tech Industry](https://westcoastconsulting.com/high-tech-industry/) - In the tech industry, we handle high tech consulting from competitive assessment to operational improvements. Check how we drive success today.
- [Nonprofit & Public Sector](https://westcoastconsulting.com/nonprofit-public-sector/) - West Coast Consulting Group is helping nonprofit and public sector organizations focus on their mission and get closer to their constituents.
- [Contact Us](https://westcoastconsulting.com/contact/) - Let's Talk! Phone: 415-626-3493. Email: info@westcoastconsulting.com. Address: 355 Bryant Street, Suite 202 San Francisco, CA 94107
- [Google Apps For Business](https://westcoastconsulting.com/google-apps/) - West Coast Consulting Group is a Bay Area based Google Apps reseller that can help you recognize the full benefits of Google Apps for Business.
- [Program Management](https://westcoastconsulting.com/program-management/) - With our strategic program management expertise we help drive your strategic initiatives from formulation to successful implementation.
- [Cloud Implementation](https://westcoastconsulting.com/cloud-implementation/) - West Coast Consulting combines new tech with fast, agile cloud implementation. See how our approach delivers results for your business today.
- [West Coast Consulting Group Customer YesVideo Wins Salesforce Service Surfboard Award](https://westcoastconsulting.com/west-coast-consulting-group-customer-yesvideo-wins-salesforce-service-surfboard-award/) - 8 million customers have already trusted YesVideo with their favorite video memories. YesVideo to handle all of their video transfer needs.
- [Get a Salesforce "Health Check"](https://westcoastconsulting.com/salesforce-healthcheck/) - Our Salesforce experts will assess your Salesforce implementation to determine if it is operating at its fullest potential.
- [Outset Medical](https://westcoastconsulting.com/outset-medical/) - San Jose based Outset Medical is a pioneering medical technology, health care providers to reduce the cost and complexity of dialysis,
- [YesVideo](https://westcoastconsulting.com/yesvideo/) - YesVideo manages a volume of 10,000 incoming customer calls per week, with questions ranging from the status of their order to detailed technical issues.
- [First Databank](https://westcoastconsulting.com/first-databank/) - West Coast Consulting helped SF Board of Supervisors create a COVID-19 City Services Map to connect residents with essential resources.
- [Webcasts](https://westcoastconsulting.com/webcasts/) - West Coast Consulting Group are kicking off a new webcast series, for customers and prospects, our Salesforce subject matter experts.
- [Grail](https://westcoastconsulting.com/grail/) - GRAIL improved lead management with marketing automation and Salesforce integration. Read the full case study and learn more today.
- [Cloud Strategy](https://westcoastconsulting.com/cloud-strategy/) - At West Coast Consulting Group, our consultants work side by side with your team to develop cloud strategy for Public and Private Cloud.
- [Back-End Integration](https://westcoastconsulting.com/backend-integration/) - West Coast Consulting Group provides customizable back-end integration compatible with the most widely used cloud based CRMs on the market.
- [Salesforce Accelerators](https://westcoastconsulting.com/salesforce-accelerators/) - West Coast Consulting Group has developed salesforce accelerators that can be deployed to quickly jump-start your Salesforce implementation.
- [Digital Transformation](https://westcoastconsulting.com/digital-transformation/) - West Coast Consulting provides digital transformation consulting to help companies assess their processes. See how we improve operations today.
- [Customer Stories](https://westcoastconsulting.com/case-studies/) - Real-world examples of how West Coast Consulting helps businesses grow. Check the results of our successful projects today.
- [Healthcare Industry](https://westcoastconsulting.com/healthcare-industry/) - We assist healthcare providers, health plans and pharmaceutical companies streamline their Health Cloud Salesforce and better understand their customers.
- [Teamwork & Values](https://westcoastconsulting.com/teamwork-values/) - West Coast Consulting focuses on adding value with creativity and efficiency to deliver top solutions. Check how our approach drives results today.
- [Financial Industry](https://westcoastconsulting.com/financial-industry/) - West Coast Consulting Group helps the financial services industry to better manage their data and customer effectiveness by using innovative technology.
- [Industries](https://westcoastconsulting.com/industries/) - West Coast Consulting Group works with and develops strategies for various verticals including healthcare, high-tech, non-profit and public sector.
- [Subscription Billing](https://westcoastconsulting.com/subscription-billing/) - The subscription economy requires a new form of billing. West Coast Consulting Group can guide you in setting up an efficient subscription billing program.
- [Careers](https://westcoastconsulting.com/careers/) - At West Coast Consulting Group, we are constantly looking improve our operations by adding premier talent to our fast passed and growing organization.
- [IBM](https://westcoastconsulting.com/ibm/) - A full-stack cloud platform that spans public, private and hybrid environments. Build with a robust suite of advanced data and AI tools.
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- [A-Home](https://westcoastconsulting.com/a-home/) - Grow Your Business Move To The Cloud Integrate Your Operations Streamline Your Processes Assess Your Security See How We Help Customers Grow Their Business Set up Service Operations, Processes and CRM Quote to Cash for Sales Operations Make Your City Operations Digital Migrate From Different Sources Get A Salesforce Health Check We will assess your
- [West Coast Consulting Group Named One Of “20 Most Promising CRM Solution Providers 2017” by CIOReview](https://westcoastconsulting.com/wcg-20-most-promising-crm-solution-providers-2017/) - A distinguished panel of CEOs, CIOs, VCs, and analysts, including the CIOReview editorial board, evaluated the top twenty CRM solutions companies.
- [Smith-RX](https://westcoastconsulting.com/customers_old/smith-rx/) - San Francisco based technology company SmithRx has built a new type of Pharmacy Benefits Management (PBM) system on state of the art platform technology.
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- [Transfer Flow](https://westcoastconsulting.com/customers_old/transfer-flow/) - Headquartered in Chico, California, Transfer Flow is an OEM fuel systems supplier for mobility, work trucks, and the mainstream automotive industry.
- [SS8 Networks](https://westcoastconsulting.com/customers_old/ss8/) - SS8 is a leading provider of end-to-end communications and cyber intelligence solutions, headquartered in Silicon Valley.
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- [Genesys Works](https://westcoastconsulting.com/customers_old/genesys-works/) - Genesys Works is a non-profit organization in Houston, Texas that enables inner-city high school students to break through barriers.
- [FamilyCare Health](https://westcoastconsulting.com/customers_old/familycare/) - FamilyCare Health has supported the health of Oregonians through innovative systems that increase access to care, improve quality, and lower healthcare costs.
- [Elementum](https://westcoastconsulting.com/customers_old/elementum/) - Elementum is building the world’s first multi-enterprise supply. Elementum’s customers span the automotive, healthcare, industrial, and technology sectors.
- [Champion Broadband](https://westcoastconsulting.com/customers_old/champion/) - Based in Monrovia, California, Champion Broadband is a premier provider of advanced video, high-speed internet access and digital telephony services.
- [Beutler Corporation](https://westcoastconsulting.com/customers_old/beutler/) - Beutler’s Advanced Comfort & Energy Systems division (ACES) required immediate attention, because they needed to take advantage of a government rebate program.
- [Asher Student Foundation](https://westcoastconsulting.com/customers_old/asher-student-foundation/) - Asher Student Foundation, headquartered in San Francisco, California, is a nonprofit organization, providing housing that’s cost effective and unique in spirit.
- [A10 Networks](https://westcoastconsulting.com/customers_old/a10-networks/) - A10 Networks is a worldwide leader in application networking. The company provides a range of high-performance application networking solutions.
- [CloudPassage](https://westcoastconsulting.com/customers_old/cloudpassage/) - The company provides server security products purpose-built for dynamic public and hybrid cloud hosting environments. CloudPassage Implements Freemium.
- [Align Your Processes](https://westcoastconsulting.com/align-processes/) - West Coast Consulting Group's core strength is in helping your business align your processes and to map them to solutions in the cloud.
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## Success Stories

- [Panthor2](https://westcoastconsulting.com/success_stories/panthor2/) - Panter Launches Sales Operations with Salesforce and DocuSign
- [Transfer](https://westcoastconsulting.com/success_stories/transfer/) - Transfer Flow Goes Live with Salesforce.
- [Smith](https://westcoastconsulting.com/success_stories/smith/) - Next Gen Pharmacy Benefit Partner Deploys HIPAA Compliant Sales&Service Cloud.
- [Capital One](https://westcoastconsulting.com/success_stories/capital-one/) - Capital One Onboards One Card Customers with Robotic Process Automation.
- [San Francisco](https://westcoastconsulting.com/success_stories/san-francisco/) - San Francisco Board of Supervisors Communicate using Salesforce.
- [Outset](https://westcoastconsulting.com/success_stories/outset/) - Outset Medical Deploys Salesforce CRM with ERP Integration.
- [panthor](https://westcoastconsulting.com/success_stories/panthor/) - Panter Launches Sales Operations with Salesforce and DocuSign

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