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In the dynamic high tech industry, West Coast Consulting Group focuses on product strategy, competitive assessment, product redesign and implementation of successful business operations solutions using our agile program methodology.
Whether in software, manufacturing or consumer goods, companies in the high tech industry are particularly affected by the current economic climate. As an executive you are challenged to differentiate your product offerings in a highly competitive marketplace. Forced to work with reduced budgets you have to compete intelligently against low-cost vendors in a converging global economy.
Our consultants provide years of expertise, industry best practices, and innovative approaches to help you launch new product offerings, assess the competition, evaluate and implement solutions to enhance your competitiveness. Our domain expertise includes:
- Product strategy and industry positioning
- Market Analysis and competitive positioning
- Service and support implementation
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Developed the Vertical Product Marketing strategy for the Communications sector and prototype for their Call Center product.
 Responsible for completing the following:
Assessed the products developed by the SaaS provider and mapped them to Telecommunications Service Providers and their market segments
Developed a demo for the Call Center operation product for the Telecommunication industry, which is extendable to other industries that use Call Center operations.
Developed the strategy for market penetration and obtaining additional leads through product effectiveness.
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